Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent browsing experience. Cookies do not normally contain information that directly identifies you by name, although information linked to a cookie may sometimes be associated with other personal information held by a website operator.

Riches88 Casino may use cookies, web beacons, pixels, tags, local storage and related technologies. These technologies are referred to together in this policy as cookies. Some cookies are placed by us, while others may be placed by service providers that help operate, secure, measure or improve the website. The technologies used may change over time as our website and services develop.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The duration of a cookie depends on its purpose, your browser settings and the configuration of the service using it.

Why cookies are used

• To help pages load correctly and provide essential website functions.
• To remember settings, preferences or information you choose to provide.
• To support account access and help maintain the security of sessions.
• To understand how visitors use the website and identify technical problems.
• To measure website performance and improve content, navigation and usability.
• To help detect suspicious activity, misuse, fraud or attempts to compromise website security.
• To deliver information or advertising that may be more relevant, where this is permitted and applicable.

Strictly necessary cookies

These cookies are required for core website operations. They may support navigation, page security, account functions, session management and the delivery of requested features. Without these cookies, parts of the website may not operate as intended. Because they are necessary for basic operation, they may not be removable through every preference tool, although you can usually restrict them through your browser. Doing so may prevent some features from working.

Functional cookies

Functional cookies help remember choices you make, such as language, display or other preferences. They are intended to make repeat visits more convenient and may allow us to provide features that depend on remembering your selections. If you disable these cookies, the website may still be available, but some preferences may not be saved and you may need to enter them again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how long pages are viewed, how visitors move through the site and whether an error has occurred. This information is generally used in aggregate or in a form intended to help improve performance, content and user experience. Analytics providers may process information on our behalf and may use their own technologies in accordance with their applicable terms and privacy notices.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and users. They can assist with recognising unusual activity, limiting automated or abusive behaviour, supporting authentication and investigating suspected fraud. These technologies may collect information about a device, browser, connection, session and interaction with the website. They are used for security and risk management purposes and may operate even where other cookie categories have been declined.

Advertising and marketing cookies

Where applicable, marketing or advertising technologies may help measure campaigns, understand visits that follow an advertisement, limit repeated advertisements or present information that is more relevant to a user. These technologies may be provided by third parties. Their use may depend on your consent, your settings, applicable law and the features available on the website. Riches88 Casino does not use this category to override responsible gambling protections or any choices you make about marketing communications.

Some functions of the website may be supported by third-party providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, technical support, payment-related services, customer assistance, advertising measurement or other website services. A third party may be able to collect information about your browser, device, approximate location, IP address, website activity or interactions with its technology, subject to its own privacy documentation and legal obligations.

The presence of a third-party cookie does not necessarily mean that the third party can access all information held by Riches88 Casino. Access depends on the service, the purpose of the technology and the controls applied to it. We take reasonable steps to select and manage service providers appropriately, but third-party websites and services remain subject to their own policies.

Cookies may be linked to information collected during your use of the website. For example, technical information about a browser or device may be combined with account, support or security information where this is necessary for a permitted purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Information that may be collected

• An online identifier or cookie identifier.
• Browser type, operating system and device characteristics.
• IP address, general location and connection information.
• Pages viewed, links selected and approximate visit times.
• Referring website or campaign information.
• Language, region and selected website preferences.
• Information about errors, performance and security events.

Cookie information is generally used for the purposes described in this policy, including website operation, security, analysis, service improvement and communication where permitted. We do not use cookies as a substitute for responsible gambling controls, identity checks or other safeguards that may apply to online gambling services.

Depending on the website features available, you may be able to select or change non-essential cookie preferences through a cookie banner, consent tool or settings link. If you change your mind, you can revisit the available preference controls and update your selection. Your choices may be stored in a cookie or similar file so that the website can remember them.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies and receive a notification before cookies are placed. Browser controls differ between providers and devices, so you should consult your browser's help or settings information for instructions.

1. Open the privacy, security or site settings in your browser.
2. Review the available cookie or website data controls.
3. Choose whether to allow, block or delete cookies.
4. Close and reopen the browser if required for the change to take effect.
5. Return to the website and check whether your selected preferences provide the experience you expect.

Blocking or deleting cookies may affect website functionality. You may be logged out, lose saved preferences, need to repeat certain selections or be unable to use features that require cookies. Blocking analytics or marketing cookies should not usually prevent basic browsing, but strictly necessary cookies may be needed for security, account access and requested services.

Some devices also provide controls for advertising identifiers, tracking permissions or local storage. These settings are managed by the device or operating system and may operate separately from browser cookie settings. Turning off an advertising identifier does not necessarily stop all advertising or prevent all technical data collection.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or our practices. When changes are made, the updated version will be made available on this page. The date or version shown with the policy may also be updated. You should review this page occasionally so that you understand how cookies are being used.

Cookies are retained for different periods depending on their purpose. Session cookies may expire when your browsing session ends, while persistent cookies may remain until their expiry date or until they are deleted. Information obtained through cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, including security, legal, regulatory, dispute-resolution and record-keeping purposes.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the customer support or privacy contact channel made available on the Riches88 Casino website. Do not include sensitive account information in a public message or an unsecured enquiry. We may need to verify your identity before responding to a request involving your account or personal information.

This policy is intended to provide general information about cookies used in connection with the website. It does not change any applicable account terms, privacy obligations, responsible gambling information or legal requirements. If there is a difference between this policy and a mandatory legal requirement, the mandatory requirement will apply to the extent of the inconsistency.